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Account and Personal Details

I have forgotten my username/password. What do I do?
Can I enable two-step authentication on my account?
How do I view and update my personal details?
I have changed my banking details. How do I update my linked bank accounts?
Is my information secure with DEGIRO? How do I request access to my data, or to have my information erased?
How do I close my account?
What are the different profiles offered by DEGIRO?
What is the difference between a Basic and a Custody account?
What is the difference between an Active and Trader Account?
What is the Day Trader profile?
Can I switch between the Basic and Custody accounts? Can I downgrade my account after upgrading to Active or Trader?
My account has been blocked. How do I regain access?
I think someone else may have access to my DEGIRO account. How do I secure my account?
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